Our Commitment to Privacy
At Sunny Steps Pediatrics, we are committed to protecting the privacy and confidentiality of our patients and their families. This Privacy Policy explains how we collect, use, protect, and disclose health information in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable privacy laws.
Information We Collect
Health Information
We collect and maintain health information necessary to provide quality speech and occupational therapy services, including:
- Medical history and current health conditions
- Treatment plans and therapy progress notes
- Assessment results and evaluation reports
- Insurance information and billing records
- Emergency contact information
- Communication preferences
Personal Information
We collect personal information such as:
- Patient and parent/guardian names
- Contact information (address, phone, email)
- Date of birth
- Insurance information
- Scheduling preferences for mobile therapy services
How We Use Your Information
We use protected health information only for:
- Treatment: Providing speech and occupational therapy services
- Payment: Processing insurance claims and billing
- Healthcare Operations: Quality assurance, staff training, and business administration
- Legal Requirements: When required by law or regulation
Mobile Service Considerations
As a mobile pediatric therapy practice, we take additional precautions to protect your information:
- Secure transportation of physical records
- Encrypted electronic devices for documentation
- Privacy measures during in-home therapy sessions
- Secure communication methods for scheduling and updates
Information Sharing
We will not share your child’s health information without written authorization, except when:
- Required by law
- Necessary for treatment coordination with other healthcare providers
- Required for payment processing
- Needed for healthcare operations
- In emergency situations to protect health and safety
Your Rights
You have the right to:
- Request access to your child’s health records
- Request corrections to inaccurate information
- Request restrictions on how we use or share information
- Request confidential communications
- File a complaint if you believe your privacy rights have been violated
- Receive a copy of this Privacy Policy
Security Measures
We implement appropriate safeguards to protect your information:
- Physical safeguards for paper records and mobile equipment
- Technical safeguards for electronic systems and devices
- Administrative safeguards including staff training and access controls
- Secure communication methods for telehealth services
Record Retention
We retain health records in accordance with:
- State and federal regulations
- Professional licensing requirements
- Insurance and legal requirements
- Our internal policies for continuity of care
Children’s Privacy
We are committed to protecting the privacy of children receiving our services. We follow all applicable laws regarding the collection and use of children’s health information and work closely with parents and guardians to ensure appropriate consent and communication.
Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of any material changes and provide you with a revised copy of this policy.
Contact Information
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Sunny Steps Pediatrics
(561) 292-0233
info@sunnystepspeds.com
Privacy Officer:
Raina Rivera, M.S. Ed., COTA/L
(561) 292-0233
Complaint Process
If you believe your privacy rights have been violated, you may file a complaint with:
- Sunny Steps Pediatrics Privacy Officer (contact information above)
- U.S. Department of Health and Human Services Office for Civil Rights
We will not retaliate against you for filing a complaint.
This Privacy Policy complies with HIPAA regulations and state privacy laws. For specific questions about your privacy rights or our practices, please contact our Privacy Officer.